EudataMobile app for iPhone and iPad

EudataMobile App provides multiple collaboration channels and permits the multichannel interaction between customers and contact center agents or experts.
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.



Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks

- Chat: with EudataMobile you can create “click-to-chat” Mobile app.

- Link pushing: it’s possible for the agent to push web contents

- Context Data: profile your customer and pass these info to the Agentent